Flat email and SMS revenue
Stop treating email as a broadcast channel and start treating it as revenue
For ecommerce brands stuck on batch-and-blast, RetailHQ pairs an all-in-one retention marketing platform with a forward-deployed marketer who turns campaigns into segmented, revenue-tracked programs.
The problem
The vendor relationship stopped being a partnership
The platform works well enough, but nobody on the other side is looking at the account. Support answers tickets instead of proposing ideas, and the brand is left to figure out its own roadmap while revenue sits flat.
What we hear from brands
Current email and SMS agency is underperforming, unhappy but too stretched to act, says a nine-person team at a baby-carrier brand.
Reliance on multiple underperforming agencies, with funnel leaks affecting conversion and retention, reports a live-plants ecommerce brand.
Email performance is declining amid fierce competition, and current flows only cover basic cart and browse abandonment, notes a niche fragrance retailer.
The new way
A dedicated forward-deployed marketer, not a support queue
Every RetailHQ subscription includes a forward-deployed marketer who works inside your flows, not just your ticket history. Coolibar's marketer rebuilt every flow from the ground up after migration, and revenue from abandoned-item flows tripled as a result.
Outcomes brands report
8.6x
campaign-driven revenue growth year-over-year compared to Klaviyo
1.8% → 6.8%
of total revenue attributed to campaigns
5 months
time to unify 5-language email operations and hit that growth
How it works
From first call to fully live, without the downtime
Grant access, not headcount
You are not staffing a migration project. You are granting access and approving a plan your RetailHQ marketer builds around your goals.
Old tools run until the new ones are ready
There is no cutover cliff. Your current stack stays operational the entire time setup is happening in the background.
Timelines scale with complexity
Two to four weeks is typical for a growing brand. Complex, nine-figure operations run three to seven weeks, still with the same 99%-handled-for-you model.
The platform
One platform, ten modules, zero data silos
Instead of stitching together separate tools, RetailHQ runs your CDP, journeys, recommendations, and messaging from one commerce-specific data model. Every module reads and writes to the same customer profile, and the whole system handles 2M requests per minute at under 300 milliseconds.
Including
Your forward-deployed marketer
Why the work keeps moving after launch
Most of the improvements a program needs are small and easy to postpone. Someone whose job is your account keeps pushing them, which is the difference between a platform and a program.
Weekly calls that carry a roadmap
Improvements shipped, not just proposed
Same marketer through the whole relationship
Replace your stack
One vendor to hold accountable
When email, the website, and the recommendations belong to three companies, a problem that spans them belongs to nobody. One platform makes the answer somebody's responsibility.
See it running before you talk to anyone
There is a tour of the platform on the site, and it does not ask for a calendar invite first.